Returns Policy
Return and refund rules for unique vintage inventory sold by ChronoVintage.
Last updated: May 2026. This summary is for transparency; it is not legal advice.
Unique inventory
Each watch is a one-of-a-kind vintage or antique item. Descriptions and photos represent the actual piece. Please review condition notes and ask questions before purchase.
When returns may apply
If we materially misrepresented the watch (wrong model, undisclosed damage, or non-working movement where described as running), contact us within 3 days of delivery with photos. We may offer repair, partial credit, or return at our discretion.
How to request a return
Email [email protected] with your order number, reason, and clear photos of the item and packaging. Do not ship the watch back until we authorize a return and provide instructions. Unauthorized returns may be refused.
Refunds
Approved refunds are processed to the original payment method after we receive and inspect the returned item. Shipping charges are non-refundable unless the return is due to our error. Buyer pays return shipping unless we specify otherwise.